Worle Glass & Joinery Ltd

Worle Glass & Joinery Ltd was previously one of the best kept business secrets in the seaside town of Weston-Super-Mare. However, as Managing director, Adam Travis, says it is gradually shaking off this tag, as it's unique crafted window and joinery skills brings about more work for the Thriving SME. As an independent, FENSA registered company, Worle Glass and Joinery Ltd supplies and fits an extensive range of UPVC, timber, aluminium, windows, doors, patio doors and conservatories. We Pride ourselves on offering traditional business values, combined with an adherence to good quality workmanship and attention to detail. Alongside myself there are 11 other members of staff including my two sons and two other family members. I am immensely proud of all my staff members and we are very lucky to have such a good hard-working team. The company is also proud of its status for design and craft excellence built up over nearly three and a half decades. Yet despite having traded for 34 years, we were long considered Weston-Super-Mare's best kept secret. However, recent years have seen us come into the light so to speak, having become registered as a limited company in 2007 and making our voiced heard locally through advertising on local radio stations. While we've grown in size through bigger revenues and more staff, as well as being generally more outward looking, the customers typically approaching us for one of our services having been recommended, rather than leaving it for us to actively seek them out. The bespoke architectural joinery side of the business has remained largely unaffected by the advent of new technologies such as Computer Numerical Control (CNC) routers, a fact reflected in the company's workshop in Worle as this workshop houses more traditional joinery machines instead. when approached for work, we typically engage with the customer to see exactly how we can meet their requirements and what style of joinery they desire. Our five in house Joiners can then meet these requests. The decision to remain traditional is driven by a need to assert our unique craftsmanship onto every piece of joinery we make. with a CNC machine, glass and Wood products are created the same in most cases with a more generic feel. However, everything Worle Glass and Joinery makes is tailored to our customers' needs. More work has emanated from the glazing of green oak framed buildings in the past five years. This is a customer-driven trend, especially so in the past year, much of which can be credited towards Worle Glass' 10% annual growth rate. Glazing green oak frames requires a high level of competency from the start. companies or individuals not doing this are more prevalent than you'd think. it is no longer a surprise how many times we asked to correct work carried out by other companies. Having been through three recessions in our company history, we've also seen the worst of this. Certainly, there have been slight improvements since the last recession ended in 2009, but this is an area that remains problematic for many small businesses across the uk. in our most challenging times, we've been fortunate to have sufficient reserve funds kept in the business to sustain us. The rise in business rates, and other associated taxes, such as a rise in the rate of VAT to 20% are also ongoing challenges as this leads to forced price rises for our services. Changing demands and various green directives we have to follow are not incentivised in any way, unlike in other sectors. While Worle Glass is committed to recycling our materials, with everything from glass, wood, sawdust and UPVC frames being recycled, the cost of doing this can be steep. Also, the cost of non-recyclable building waste is around£900 per month; just six years ago, this function cost us a mere£80 every month. We are associated with a local oak frame company, Which recommends us to it's customers and also leads to a lot of bespoke architectural joinery work connected to oak-framed buildings. Having these local, informal partnerships are important, especially to small businesses. We are undertaking more work than at any time in our history, typically seeing jobs booked in three to four months in advance. While we won't stray from our family-oriented roots, like any business wanting to succeed and stay ahead of the competition, we need to adjust our set up to meet this demand. Specifically, this will be an increase in aluminium and UPVC windows-related work. This will mean employing more experienced fitters. The pre-requisites for prospective staff are simple: if the talent and commitment is there, then we will always be interested in them.