Toyota Cagayan de Oro, Inc.

Before any franchise dealers were established in Mindanao, Toyota’s Vehicle sales were directly handled either by Metro Manila dealers or the one in Cebu. As the number of units naturally grew by the years, the needs for servicing, parts replacement and even repeat-sales were strongly felt. It took various interested parties to apply for a Toyota dealership just to fill the wide-ranging needs of the customers. The problem was quite a big concern that had left much to be desired even with the presence of Toyota Davao. In other words, customers from Mindanao’s northern and western parts had to continue clamoring for more accessible centers. Toyota Cagayan de Oro, Inc. (TCO) is the 13th dealership of Toyota Motor Philippines dealer network and the 2nd one to open in Mindanao. It is the exclusive franchise dealer for Toyota vehicles, parts, and service in the Northern Mindanao Area. TCO was inaugurated on July 4, 1997. As early as year 1997 until date, TCO makes a mark in TMPC dealerships by bagging numerous dealer and departmental awards. Among various awards, TCO received two of the most coveted awards: The President’s Award of Excellence for achieving the highest rating in overall dealer’s performance; and The President’s Cup of CS Excellence for customer service award which TCO was awarded for the fourth time. We, the leading Toyota Dealer, driven by our passion to serve, hereby commit ourselves to: Provide our customer with quality products and excellent services; Enhance team member welfare and assure job security and job satisfaction; Ensure maximum profitability and growth to our shareholder’s investment; Preserve our environment by consciously reducing pollution as part of our social responsibility. We, the high performance organization of Toyota Cagayan de Oro, Inc. are committed towards global excellence in total customer satisfaction, providing first-rate team member welfare, and dedicated to environmental preservation. We value the result of every individual’s coordinated effort, working hand in hand towards achieving our corporate vision. We value our commitment to be of service to our customers, team members, and the community as whole. We treat each individual with dignity and respect irregardless of his position and status. We actively promote excellence in all aspects. We practice the highest level of professionalism in the performance of our job. We highly regard every person’s individuality and seek to promote his professional as well as personal growth. We embrace the principles and philosophy of Toyota Way as the foundation and inspiration for our competitive advantage and success.