Southern Illinois Healthcare

We use cookies to improve your experience on our website. To learn more, read our updated Digital Privacy Policy and Digital Terms of Use. By continuing to use this website, you are giving us your consent. Southern Illinois Healthcare About Us SIH Events & Classes SIH Employees MyChart Careers Contact Us Providers Locations Featured Services Cancer Care Neurosciences Heart & Vascular Rehabilitation Birthing Center Dermatology & Plastic Surgery Urgent Care View All Services Patients & Visitors Giving Back Contact Us Access best practices, helpful guides, and other useful information to deliver or receive best-in-class virtual care by visiting this link: https://intouchhealth.com/support/ For all technical issues and requests: Email: TAC@TeladocHealth.com Phone: 877-484-9119 Chat: https://intouchhealth.com/support/ Perform a pre-call diagnostic before your scheduled visit Restart your device prior to your scheduled visit Test your internet speed Ensure your browser is up to date Check your browser settings to ensure that *.visitnow.org has been granted access to your camera and microphone. If your medical professional or another participant says that they cannot see or hear you during a video session, please check to see that you can see yourself in the video thumbnail and check the mic and camera icons on the right-side of the page to ensure that they are turned on (no red slash mark) If you cannot see yourself in the thumbnail or see red slashes over the mic or camera icons (as above), click on the icons to make sure that they are enabled. If you get a message indicating that your browser does not have access to your mic or camera, then please follow the instructions below: Click the lock icon in the upper left-hand corner. Click Allow. Click the X to close this popup and to return to the virtual visit. Click the refresh button. Stay Connected Facebook Twitter YouTube Instagram Contact Us SIH Memorial Hospital of Carbondale 618-549-0721 SIH St. Joseph Memorial Hospital 618-684-3156 SIH Herrin Hospital 618-942-2171 SIH Harrisburg Medical Center 618-253-7671 SIH System Office 618-457-5200 Award-Winning Care Disclaimer Compliance Privacy Policy Patient Rights & Responsibilities Price Transparency © 2025 Southern Illinois Healthcare