To All Of Our Prospective Customers: Thank you for allowing us to have the opportunity to present the qualifications of West Michigan Spline, Inc. INFRASTRUCTURE In addition to physical facilities, we have the systems, organization, and supply base as well as the financial resources to handle large programs on a turn key basis. QUALITY Quality, in conformance and consistency, is what West Michigan Spline, Inc. is all about. We have effective quality systems in place to insure that we provide consistently high quality to our customers and that our suppliers in turn provide it to us. CONTINUOUS IMPROVEMENT Our basic operating philosophy is one of “Continous Improvement”. We constantly strive to improve quality and reduce non value added cost. This is done not only to our own processes, but also where opportunities exist, working with our customers to improve their spline rolling processes. We have the experience and expertise to be an effective participant in a “simultaneous engineering” environment. PEOPLE Ultimately, it is our people who make us what we are. They are our principal asset. Our machine assemblers are among the best in the spline rolling industry. Several have over 20 years service in the spline rolling industry. This means we are able to tackle tough jobs, as well as spot potential problem areas before they become costly engineering changes for us as well as our customers. In short, this means superior value for our customers. OUR MISSION To be the Best In Class Machine Tool Manufacturer in the World. We will accomplish this by continually improving our processes, through inspired customer-focused employees, by producing high-quality machines, and by enhancing our safety, quality, delivery, cost and morale. TO OUR PROSPECTIVE CUSTOMERS Spline rolling is the fastest and most economical method of producing involute tooth forms, and West Michigan Spline is your source for quality, costeffective new and rebuilt spline rolling equipment. But West Michigan Spline offers more than equipment. Our designers and assemblers are some of the best in the industry. Many have 20+ years of experience, which allows us to tackle tough jobs, as well as spot potential problem areas before they become costly engineering changes. Furthermore, our people are dedicated to continuous improvement—constantly striving to improve quality and reduce non-value-added cost. And our commitment isn’t limited to our own processes. We have the experience and expertise to be an effective participant in a “simultaneous engineering” environment as we work with our customers to improve their spline rolling processes. If you have any current or future spline rolling requirements, or if you have any questions about our operations, please feel free to call. We look forward to meeting your needs. Regards, Gary R. Hill President & Founder WEST MICHIGAN SPLINE, INC.