In these General Terms and Conditions (hereinafter: GTC) the rights and obligations of Wellis Hungary Commercial and Service Private Limited Company (hereinafter: Provider) and the Customer (hereinafter: Customer) using the electronic trading services by www.wellisparts.com provided by the Provider are described. (Provider and Customer jointly referred to as: Parties). The GTC apply to all legal transactions and services that www.wellisparts.com provides, independently from its fulfilment from Hungary or abroad, by the Provider or its contributor. PROVIDER INFORMATION: Name: Wellis Hungary Plc. Registered office: 1118 Budapest, Budaörsi út 31/C. Postal address: 2371 Dabas, Mánteleki út hrsz. 0417. Customer service: see 1.7 Telephone: +36 29 564 380 E-mail address: info@wellis.com Company registration number: Cg. 01-10-048882 Name of the registering court: Company Registry Court of Budapest – Capital Regional Court VAT number: 25584864-2-43 1. VALIDITY, GENERAL INFORMATION 1.1. These GTC cover all e-commerce service that www.wellisparts.com (hereinafter: Website) offers through its e-store (hereinafter: wellisparts online store). Furthermore, these GTC cover all commercial transactions that is created electronically between the Parties set out in these GTC. 1.2. The Customer acknowledges and accepts the provisions of the GTC by registering and using the wellispart online store. 1.3. Purchase on the online store of wellisparts is allowed through orders sent electronically, in accordance with the GTC. The services of wellisparts online store are bound to registration (and later to login), to which anyone is entitled as laid down in the GTC. 1.4. The order can be modified or cancelled freely and without consequence, up until confirmation sent via e-mail. The order can only be modified by sending an e-mail to the address specified in Point 1.5. 1.5. Customer service: Wellis Hungary Plc. Customer service location: 2371 Dabas, Mánteleki út hrsz. 0417. Personal customer reception is not available at the location of customer service office. The Customer can only contact customer service by e-mail or telephone. Administration is available in Hungarian, English, French or German. Customer service call: Customer service opening hours: Working days: Monday – Thursday: from 8.00 to 12.00 and from 13.00 to 16.30 Friday: from 8.00 to 12.00 and from 13.00 to 15.30 Telephone: 36204859890 Website: www.wellisparts.com E-mail: info@wellisparts.com 1.6 The delivery and billing addresses specified by the Customer can only be within the territory of the countries offered by the system. 2. REGISTRATION 2.1. Using the Login button on the main page, the site will redirect you to www.accounts.wellisparts.com. The registration may only occur by clicking the Register button on the page and filling the form there. Registration is done separately for end users and companies. On the registration form you are required to enter a valid e-mail address and a chosen password as login. The registration will be finalised by clicking on the link provided in the e-mail sent for validating the registration. The Service Provider reserves the right to classify certain companies as resellers, enabling purchase on discounted price. The reseller rating is always based on individual evaluation. We will notify the Customer by e-mail about the result of the rating. By registering on the Website, the Customer acknowledges and agrees to the GTC and the Privacy Statement published on the Website, and consents to the processing of data set by the Privacy Statement. If the Customer fails to accept the GTC, or does not consent to the processing of data, then the Customer is obliged to leave and cease to use the wellisparts online store. 2.2. The Provider may not be held liable for any damages or delivery delays resulting from erroneous or inaccurate data provided by the Customer. The Provider may not be held liable for any damages arising therefrom if the Customer forgets the password or it becomes available to any unauthorised person, for any reason not attributable to the Provider. The Provider handles all registrations as independent entities. Changing previously recorded data is possible by logging in and accessing the Accounts menu after clicking the Profile link, which may also affect the data of active orders. The Customer shall notify the customer service about any change of data in active orders by sending an e-mail to the e-mail address specified in 1.5. The Provider shall not be liable of any kind of damages or delays resulting from alteration of registrated by the Customer. 2.3 Upon successful registration, the Provider informs the Customer by e-mail, in which the Customer can review the data provided during the registration on a summary interface. Registration is voluntary and for indefinite period. 2.4 Registration and purchase are allowed both for individuals and companies. Registration as a company requires a valid VAT number. 3. UNREGISTRATION 3.1. The Customer is entitled to cancel their registration at any time by clicking the Profile link using the Delete Account button under Account menu. The Customer’s user data will be removed from the system immediately after deletion; this does not affect the previously recorded documents related to orders and the data retained therein. After removal, there is no way to restore the data. 3.2. The Customer is solely responsible for secrecy of user access data (especially the password). If the Customer becomes aware of the fact that an unauthorized third party has been granted access to the password provided during registration, they must immediately change their password, and if it can be assumed that the third party is abusing the password in any way, the Customer must notify the Provider at the same time as well. 3.3. The Customer agrees to update the personal information provided during the registration in order to make them timely, complete and real. 4. ORDERING, RULES CONCERNING ELECTRONIC CONTRACTING 4.1. The essential features, attributes, and instructions for using the product can be found on the product information page of the particular product. If the product has more favourable, more advantageous properties than the information provided on the website or in the instructions for use, that is considered to be the contractual fulfilment of the Provider. If the Customer is in need of more information about the quality, basic attributes, use and usability of any product on the Website, then they can contact the customer support centre at any of the contacts listed in point 1.5. 4.2. The purchase price is always the amount indicated next to the selected product, which – if not marked separately – already includes VAT. The purchase price of products does not include the cost of delivery. The amount payable is shown in Hungarian forints (HUF) for Hungarian customers, in pound sterlings (GBP) for British customers, and in euros (EUR) for customers from other countries. The Provider reserves the right to amend the price and data of products and other terms of ordering, provided the amendment is applied at the same time as the introduction of products on the Website. The amendment does not affect the purchase price of already ordered products. We cannot refund money when a payment is initiated by using an online credit card, and during the period of price reduction between the sending of the electronic payment note and the receipt of the product. The security check of an online payment transaction takes a minimum of 24 hours, the product can only be received thereafter. 4.3. If, despite all the caution and carefulness of the Provider, a defective price is posted on the Website’s interface, the Provider is not obliged to sell the product/service at the defective price, but may offer to the Customer the correct fulfilment at the right price, in the knowledge of which the Customer can withhold their purchase intention. A defective price is, in particular but not limited to: – an obviously incorrect, unrealistic price which significantly differs from the generally accepted price of the relevant product/service; – “0” HUF (EUR, GBP) or “1” HUF (EUR, GBP) price due to a system failure; – other striking price that shows value disproportion. The Provider excludes any liability for data input errors or false/incorrect price declarations. 4.4. The Provider will only accept the order from a registered Customer through the Website, and only if the Customer fills all the fields required completely for the order. (If the Customer fills a field incorrectly or incompletely, the Website sends an error message from the Provider.) To place an order at the Wellisparts online store, the Customer must login after registration, fill in the missing shipping and billing information, then use the Cart. The Customer may place the selected product (s) in the Cart by using the “Add to Cart” button on the page. To view and modify the contents of the Cart, the Customer may click on the Cart icon on the right side of the Website, then click on the Order button to specify the desired quantity of products or delete items by clicking on the red icons in the circles at the end of the lines, and the quantity of the desired product (s) can also be modified. If the Customer has finalised the contents of the Cart, by clicking the “Order” under the cumulative purchase price, they must login to the Website or register on the displayed interface to submit the order. Next they can choose between shipping options and select delivery information. If the Customer entered all the required information and selected the delivery option, the payment methods will automatically appear, where the Customer chooses how to settle the total amount of the order. After selecting one of the payment methods, the Customer can click on the “Order” button to check their order information before submitting an order and may comment on their order. Subsequently, the Customer must confirm that they have read, understood and accepted the General Terms and Conditions and the Privacy Statement by ticking a check box. To submit the order, to send the quote, the Customer must click on “Continue to pay”. By clicking on the “Continue to pay” button, the order is placed, which applies a payment obligation to the Customer. 4.5. At any time during the order and before submitting an order to the Provider, the Customer may modify incorrect data at the Delivery address option under Account menu by clicking on the Profil link. The delivery address can be changed by clicking on the “Edit’” sign. 4.6. The contract concluded between the Parties at the time of purchasing the product – in Hungarian, English, French or German – is a written contract, the Service Provider records it and keeps it available subsequently for a period of 5 years after its creation. 4.7. The Provider does not undertake provisions of any code of conduct. 4.8. The purchase contract may be in Hungarian, English, French or German. In case of different interpretations of the text of the contract or any dispute, the Hungarian version is applicable. 5. BINDING QUOTE, ORDER CONFIRMATION 5.1. By clicking on the “Order” button, the Customer makes a binding and payable quote to purchase the product (s) in the Cart, and by ticking the check box, accepts and agrees to the present GTC. When the Customer’s quote and order reaches the Provider, it will result in a binding quote on behalf of the Customer. 5.2. The Customer’s submission of the order does not result in the conclusion of a contract between the Provider and the Customer. The Provider’s receipt of an order electronically delivered by the Customer shall be confirmed by the Provider without delay, by means of an automatic confirmation e-mail within 48 hours, which contains the Customer’s data recorded during purchase or registration (e.g. billing and delivery information), the order ID, the list of ordered items, their quantity, the price of the product, the shipping cost and the total amount to be paid. This confirmation e-mail only informs the Customer that their order has been received by the Provider. The Customer is required to review the c