Welcome to Wag & Bright Supply: Elevating Canine Wellness with Quality Products At Wag & Bright Supply, we are dedicated to crafting products that prioritize your dog's health. Our commitment is to deliver high-quality, lab-tested items that not only meet human standards but are specifically designed to cater to the unique needs of our canine companions. Frequently Asked Questions (FAQs): 1. Do you have a toothpaste suitable for dogs with allergies? Our toothpaste contains beef flavor. If your dog has a beef allergy, we recommend waiting for the launch of other flavors. 2. What if the product is sold out? Our team is working tirelessly to keep our products in stock. If an item is sold out, reach out to us directly, and we'll connect you with one of our retailers who has the product in stock. 3. Why does Puppy Polish toothpaste produce foam? Our toothpaste contains coco-glucoside, a natural surfactant derived from coconut oil and fructose, providing effective and gentle cleaning. It's hypoallergenic, biodegradable, and has one of the lowest possible irritation scores. 4. How should I properly store the Puppy Polisher Toothbrush? Rinse the brush thoroughly, ensure it's dry, and store it in a clean, dry location or in the original container. 5. When should you replace the Puppy Polisher Toothbrush? Replace every 2-3 months with heavy use. Inspect for wear and tear, and replace when visibly worn out. 6. Why do Puppy Polisher toothbrushes resist bacteria? Our unique injection molding process fuses bristles to the brush head, eliminating extra spaces where bacteria can hide. PBT polymer bristles absorb less water than conventional nylon, preventing bacterial growth. UV treatment post-production ensures sanitation. 7. Are you launching new products? Yes, with added manufacturing support in Canada and the USA in 2024, we are continuously improving and expanding our product line. 8. Where do you ship from? Our warehouses in Calgary, Canada, and Columbus, Ohio, enable us to ship from both locations. 9. How is Wag & Bright's product inspected and tested? We collaborate with 3rd party laboratories and product testing experts to ensure the quality and safety of our products. 10. Can Puppy Polish toothpaste be used on cats? We're developing a formula specifically for cats. Currently, our paste is designed for dogs. However, our Puppy Polisher Pearl toothbrush can be used on cats. 11. Why are bioplastics like wheatstraw composite (used in Puppy Polisher Toothbrushes) more eco friendly? When we compare the carbon emissions of petrochemical-based plastics to those of bioplastics, we find a significant difference in environmental impact. Bioplastics, derived from renewable resources like plants, exhibit a considerable advantage in terms of carbon emissions. At the factory gate, where the production process begins, bioplastics typically emit 2 to 3/4 less carbon per pound compared to their petrochemical counterparts. 12. Where are Wag & Bright Supply products made? Our Dental Chew (Coming soon) ingredients are sourced from Canada, USA and Brazil. Contact us if you have more questions. Our other products are sourced from a diverse array of factories located in USA, Canada, South America and across Asia. Each facility adheres to the highest production quality standards and undergoes rigorous third-party verification and lab testing far beyond industry standards. Return Policy: Wag & Bright wants you to love our products. Products can be returned for a refund within 30 days of receipt (minus shipping and handling fees) if unopened and in new condition. Contact us at info@wagbright.com for inquiries. Becoming a Dealer: Shop wholesale direct at https://www.faire.com/direct/wagbright Where to Find Wag & Bright Products: Our products are available in various independent stores globally. We do not sell on Amazon, to resellers, or big box retailers. Reach out to us to see if your store is a good fit for our products. Shipping and Wholesale Opportunities: We ship almost everywhere globally. For wholesale opportunities, contact us at info@wagbright.com or through our shop direct using our wholesale link https://www.faire.com/direct/wagbright Global Stockists: Find our products in stores across the USA, Canada, UK, Europe, Australia, Hong Kong, Taiwan, Thailand, China, Japan, South Korea. Message us for local stores. Contact Information: For any queries, reach out to info@wagbright.com . Our head office is located in Calgary, Alberta, Canada, with a warehouse in Columbus, Ohio. Join Our Mission for Canine Well-being: At Wag & Bright, we are dedicated to creating products that enhance the lives of our furry friends. Join us on this journey of promoting canine wellness, one quality product at a time.