PRIVACY POLICY Last Updated: NOVEMBER 1, 2022 VitaGraphicsUsa.com understands the importance of protecting the privacy of its users. This Privacy Policy applies to the personal information we collect, use, and disclose on VitaGraphicsUsa.com (the “Site”). If you do not agree with the terms of this Privacy Policy, please do not use the Site or any services offered through the Site. When we use the term “Personal Information,” we mean information that relates to an individual who is directly or indirectly identifiable. How We Collect and Use Information The information collected from you when you place an order with our Site is used to contact you in the normal course of business (e.g. shipping order and confirmation emails). Every time you place an order, we will send you a confirmation regarding your order status using the e-mail address that you have provided. You will know exactly when we have received your order when the printing job is completed and even when we submit your documents to our partner carriers for shipping. We provide your personal information data to companies that provide the best services to help us with our business activities such as shipping or offering customer service. These companies are authorized to use your personal information only when needed to provide these services to us. After your order has been submitted to the carrier agency, all delivery service and tracking information are provided by the carrier team. We also use your email to send you newsletters and promotions from our Site when you opt to receive this information from us. VitaGraphics does not share any personally identifiable information with third-party parties for their promotional purposes; we will get your express opt-in consent before we share your personal data with any company outside of VitaGraphics or its subsidiary companies for marketing purposes. In addition, VitaGraphics will not use or share your personal information in a manner that differs from what is described in this Privacy Policy without your prior consent. Registration In order to use VitaGraphicsUsa.com , a user must first complete the registration form. During the registration process, a user is required to give a name and email address. We collect this information and contact the user about our services even if they have not placed an order. In addition, when placing an order on our site We also collect payment information, shipping information, phone number, and other required data if a user places an order on the VitaGraphicsUsa.com site. Communications from the Site Special Offers and Updates will be received by subscribed members occasionally about new products, services, special deals via email offers or direct mail. Considering the privacy of our users, we present the option to not receive these types of communications. If you do not wish to receive Special Offers emails, please see the Opt-out section and choose preferences Customer Service We communicate with users via notes on a regular basis to provide requested services. Both our production and customer service staff use email, phone information and custom notes to communicate with customers about issues pertaining to their orders. Social Media Widgets Our Web site includes Social Media Features, such as the Facebook , Instagram and LinkedIn buttons. These Social Media Features collect your (IP) address, which page you are visiting on VitaGraphicsUsa.com site, and may also set a cookie to enable the Feature so that it functions properly. This Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Social Media Features and widgets are governed by the privacy policy of the company providing it. Cookies and other tracking methods We and our partners use cookies or a similar program to analyze trends, administer the website, track users behavior around the website, gather demographic information. You can also control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features/functions on our website. Analytics / Log Files As is true of most of the web sites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, internet service provider, referring or exit pages, operating system, date/time stamp, and clickstream data. We use this information, to analyze trends, to administer the site, to track users’ behavior around the site and to gather demographic information. We do not link this collected data to personally identifiable information. Behavioral Targeting / Re-Targeting We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites.Our advertising network partner uses cookies and other technologies to collect non-personally information about your activities on this and other websites to provide you targeted ads based upon your interests.If you don’t want to have this information used for the purpose of serving you targeted ads, you may opt-out or contact our support team. Files The design/artwork files uploaded by you are hosted on our secure server environment. We use firewalls and other advanced technologies to prevent interference or access from outside intruders. Information you provide us In order to access and use certain areas of the site, users may be asked for personally identifiable information, including: Identifiers, such as your name, address, email address and telephone number Commercial information such as business name, billing address, delivery address, email address and telephone number Categories of personal information such as accounts or credit card numbers or other payment information Preferences in receiving marketing from us and our third party communications Profile data such as Username and Password, Purchases or orders made by you, your interest, preferences, feedbacks and surveys Use of Information The suer information (including Personal Information) collected on the site is used to process requests, to fulfill orders, for customer service, to market and improve VitaGraphicsUsa.com products and services, to customize your experience on the Site, and to contact you with updates to the Site and other information. If you do not wish to receive marketing information, click on “unsubscribe” link that is included at the bottom of any and all such communications. Email messages will also provide you with an opportunity to opt-out of receiving this information. Please note, changes to your preference may not be effective immediately. Additional reasons we may use Personal Information include: To improve and customize the Site; To provide, maintain and secure the Site; To monitor usage of the Site; For fraud prevention and detection and to comply with applicable laws; To enforce or defend our rights, ourselves or through third parties to whom we delegate such responsibilities; To share data with police, law enforcement, tax authorities or other government agencies where we have a legal obligation and to comply with applicable laws, regulations or codes of practice; To investigate and resolve complaints and manage regulatory matters, investigations and litigation. Sharing of Information VitaGraphicsUsa.com reserves the right to share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell/lease your personal data to third parties. – To provide services offered through the site: We use an outside shipping company to ship your orders, an email service provider to send/submit email communications to you on our behalf, and a payment processing company to bill users for goods and services. We require all third parties to respect the security of your personal information data and to treat it in accordance with the law. We never allow our third- party service providers to use your personal information/data for their own purposes. – With your consent: We will share personal information with outside companies, organizations, or individuals when we have your consent to do so. – For legal reasons: We will share user information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonable necessary to: meet any applicable law, regulation, legal process or enforceable governmental request; or protect against harm to the rights, property or safety of us, our users or the public as required or permitted by law. Third-Party Links VitaGraphicsUsa.com web site may contain links to other Internet web sites, including co- branded or other affiliated sites, which may or may not be owned or operated by VitaGraphics. These linked sites have separate and independent privacy policies. Our Privacy Policy only covers our site and does not cover any other website. We, therefore, have no liability for the content and any activities of these linked sites. We always strongly encourage you to become familiar with the privacy practices of those sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work). Security We have put appropriate security measures to prevent your personal data from being accidentally get lost, used or accessed in any unauthorized way. VitaGraphicsUsa.com uses industry-standard security technology called Secure Socket Layer (SSL Encryption), a protocol developed by Netscape, for the secure transmission of sensitive information over the Internet. SSL Encryption works by using a private key to encrypt data that are transmitted over the Secure Socket Layer connection. Updates To This Privacy Policy We may occasionally update this Privacy Policy when required. When we do so, we will also update “last modified” date at the top of the Privacy Policy. If VitaGraphics changes any of its policies that affect users’ personal information, the changes will be posted in this document, and prominently on the public and private web sites (www.VitaGraphicsUsa.com) for 30 consecutive business days prior to the implementation of those changes. If we are making any material changes we make sure to notify you by email.We also encourage you to periodically review the Privacy Policy to stay informed about how we are protecting the personal information which we collect. Terms & Conditions Please also visit our Terms &