Our home kits include a a virtual consultation with a Healthcare Provider at no additional cost. Upon approval of the provider, medications are shipped out within 24 hours. If for any reason, the provider does not approve, you will be instantly refunded. After purchase of this product, a team member will contact you within 1-2 business days to schedule your appointment with our Provider. Our services are quite unique, the care we provide extends extends beyond the four walls of our clinic.