Customer service is A+ with Victory Tailgate. They are always happy to help with any questions/concerns you have. I will definitely be using them again for any needs in their wheelhouse! James and his team worked extra hard to make sure my product shipped when it needed to so we could meet an in-hands date. Super impressed with his calm handling of the situation so that the situation didn't have to escalate. Would recommend! Did a absolutely incredible job, especially in a rush situation. Great customer service, and the quality is top of the line.