About Us: Please check our return/refund/exchange policy here. You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here. Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX Yes, we do ship internationally. The shipping fee may vary depending on your location. Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you. Please track your order at our Tracking page https://17track.net/en