The Verlas Difference Certified Sustainable Luxury Everlasting Love Social Impact Press Media EDUCATION Lab-Grown Diamonds Verlas Blogs Find Your Ring Size FAQs THIS VERLAS.COM WEBSITE (“SITE”) IS OWNED AND OPERATED BY DIRECT FROM FACTORY, INC. (“OPERATOR”). THESE TERMS OF USE (“TOU”) GOVERN YOUR ACCESS TO AND USE OF THE SITE. CAREFULLY READ THESE TOU. YOUR USE OF THE SITE MEANS THAT YOU HAVE READ AND UNDERSTAND THESE TOU AND THAT YOU HAVE ENTERED INTO A BINDING LEGAL AGREEMENT WITH OPERATOR. IF YOU DO NOT ACCEPT AND AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THESE TOU, YOU MAY NOT USE OR ACCESS THE SITE. All orders will be processed under the regular timelines of: 8-10 business days for regular diamond jewelry 10-12 business days for eternity bands, tennis bracelets, and gemstone jewelry 12-15 business days for La Fleur Bangles and Bands After an order is shipped, delivery requires an additional 2-5 business days, dependent on shipping carrier services. Note: All returned purchases must be in original condition (unworn, tagged, and unaltered with no missing parts) and accompanied by the original packaging, certificates (if applicable), warranty documents (if applicable) and instructions. Refunds to the original mode of payment or Verlas Credit are subject to standard inspection.