Our Commitment to you Assist you in finding the right strapping solution even if our own does not meet your requirements Exceptional Customer Service Competitive pricing Long-term business relationship USA STRAPPING IS COMMITTED TO QUALITY AND TO CONTINUOUS IMPROVEMENT. OUR PRODUCTS ARE WARRANTED FOR A PERIOD OF THIRTY (30) DAYS REPLACED. This warranty does not extend to any product, which has been subjected to misuse, abuse, accident, negligence, exposure to the elements or chemicals, alteration or unauthorized repair. All special orders are considered FINAL upon receipt of either written or verbal purchase orders(s) Upon notification that a product has been found to be defective, USA Strapping will advise to which location the product should be returned via freight prepaid.