URINATION DEVICE is a company from Malaysia that is devoted to help people who have problems on independent urination because of urinary incontinence and paralysis while help them restore self-indignity and reduce their caregivers’ nursing burdens. We totally understand that suffering from urinary incontinence is a painful thing for the patients themselves. It is not only a physical torture, but also a mental torture. Some patients will leak urine unconsciously, some patients have frequent urination and urgency, and some patients even develop urinary tract infections due to long-term contact of the urethra with urine. For young patients, good physiological functions may give them a glimmer of hope for the recovery of urinary incontinence, but for the elderly, urinary incontinence caused by various reasons is almost irreversible. For them, a machine that can help them collect urine can solve many of their troubles. Therefore, we are keeping on listening to the needs of users, think what they think, and produce what they need. In the process of product production, from the purchase of raw materials, processing of raw materials, testing of finished products, to quality retesting before products leave the factory, we strive to do our best in each of the above links within our capabilities, just to ensure that every set of equipment delivered to customers is intact and can effectively help customers solve problems. Our motto is that learning is endless. We are never satisfied with the temporary status  and regard learning, growth and progress as our eternal pursuit. We always put ourselves in our customer’s shoes and accept their requirements so that we get a win-win outcome. What We Do to Help Our Users Smart Use of Technology We keep on researching and developing automatic urination device to achieve effective urine suction on the basis of use safety. Automatic feature helps users save time and energy to pay attention on urine suction and collection, letting urine management become convenient and hygienic! Strictly Control Product Quality We choose 100% cotton for underwear because it is more comfortable and breathable; we choose medical-grade silicone, which is equivalent to baby pacifiers, for urine collection cups because it is more safe for people who are easily allergic to silicone; we choose durable and eco-friendly materials for other accessories because we want to extend the service life of the product as much as possible, reducing customer costs and contributing to environmental protection. Professional Pre-sales & After-sales Services Our customer service staff will be at your service during business days. Before purchasing the device, if you are not sure whether it is suitable for you, or whether you are more suitable for a wearable or handheld model, or if you have other questions about the device, please feel free to contact us. After the device is received, you can also consult customer service regarding product usage, cleaning, and other issues. You can also leave a message on non-working days, and the customer service staff will respond promptly after having eyes on it. Set Affordable Price For many families, the cost of caring for a family member who suffers from urinary incontinence or is bedridden is a considerable expense. Many revolutionary automatic urination device on the market are helpful, but unaffordable for many families. In order to allow more families to use affordable automatic urination device, we have taken various measures to reduce costs so that we can set a reasonable and affordable price eventually. Purchase high-quality raw materials from the source factory to reduce procurement costs Build a long-term partnership with raw material suppliers so that we can get great prices Optimize production process and improve production efficiency Our Mission To help the public Our mission is to produce cost-effective urination devices for the public to help them get away from the nightmare triggered by UI and further UTI. With a low cost, people can get a high-quality and helpful device to help themselves or their loved one. To decrease deforestation Our mission is produce perfect alternative of adult diapers, so people do not need to use a lot of diapers whose large-amount production increases the rate of deforestation at some extent. Source of Our Confidence Mature Production Team and Technology From the molding of urine collection cups and urine collection bottles, the design and proofing of underwear, the welding of cables, and the data algorithm of built-in intelligent circuit boards, every process is completed by our mature production team. The engineers in our team have more than 3 years of production experience, which guarantees the quality of our products. Strict Quality Test In order to ensure that our customers receive the correct device, and to prevent our devices from being accidentally bumped when traveling across the ocean, causing customers to receive incorrect devices, we strictly control quality during the production process; during the finished product testing process, we strictly follow the quality inspection specifications and conduct corresponding performance tests, environmental tests, waterproof tests, pressure tests, etc. on each component. Adequate Inventory We know that every customer who buys our products is in urgent need. In order to ensure that we can deliver the package in time, we have adequate inventory. When we receive an order, our delivery staff can immediately call up the inventory to arrange delivery so that the package can be delivered to the customer as soon as possible. Efficient Delivery In order to improve delivery efficiency, we set the delivery location at the transportation hub in our area, which is also close to the logistics company we cooperate with. Plus, our devices are stored in our delivery point after they leave the factory, which further spurs the efficient delivery. Comprehensive Disinfectant Before Delivering For better hygiene, we will disinfect comprehensively the silicone urine collection cup with alcohol before delivering it. Therefore, it is normal if you smell something like alcohol from the cup when you firstly receive it.