Welcome to the website upper.lv. By using this site, you agree to the following terms and conditions. In these Terms & Conditions, references to “we”, “us” and “Upper” refer to SIA “GM Enterprises”. 1. ONLINE SHOPPING 1.1 We make sure that all prices, images and product descriptions that appear on the site are correct. We have made every effort to show as accurately as possible the appearance, colors, textures or finishes of our products that appear on the Website. What you see will depend on the monitor and computer equipment, so we can't guarantee that the product images accurately reflect the actual goods. Please see the Shipping and Returns section if you are not satisfied with your purchase. 1.2. We will not be liable if for any reason the Upper Site is unavailable at any time or for any period of time. From time to time, we may restrict access to certain sections or the entire Upper Site. 2. PROCESS We ship items Monday through Friday, excluding weekends and holidays. If you placed the order on Monday, we will ship the order on Tuesday or Wednesday. You will receive a tracking number when your order is delivered. 2.1. All orders you place on this site will be accepted in accordance with these terms and conditions. 2.2. Your order may not be approved for one or more of the following reasons: - The product you ordered is not in stock; - Our inability to obtain authorization for your payment; - We have identified a price or product description error; - There is a system or purchase error. 2.3. When you place an order on our website, we will send you a confirmation e-mail indicating the product ordered and the payment method used. 3. SHIPMENT TRACKING 3.1. Once your payment is approved, we will process your order. Once your order is shipped, you will receive a confirmation email with a courier name and number link to track your shipment. It may take 1-2 days for the tracking information to update. Sometimes tracking information isn't updated, but you'll still receive your order. 3.2. All our shipments have tracking with delivery confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received the order, please contact the courier using the tracking numbers listed above to investigate the issue. We cannot be held responsible for shipments whose tracking information indicates that the shipment has been delivered to your order address. 3.3. It is the buyer's responsibility to make sure that he / she enters the delivery address correctly. We do our best to speed up processing and shipping times, so there is a very short time interval for order cancellation / change or order address change. If you decide to cancel the order or change the delivery address, please write to us at info@upper.lv as soon as you have placed the order. We will do our utmost to make a change, but we cannot guarantee that we will be able to do so, because there are short deadlines within which we can make it. 4. CANCELLATION OF SHIPMENT 4.1. After placing your order, we will not be able to cancel or change your shipping address, as your order may have already been processed. Please contact us regarding the shipment cancellation. 5. RETURN POLICY Please see our shipping and returns section available at this link. 6. PAYMENT METHODS 6.1. We only accept payments in Euro (EUR). 6.2. We accept payments by MasterCard, Visa, Visa Debit and PayPal. 6.3. We take all reasonable steps to keep secure information about your purchase and payment, however, we will not be liable for any loss you may incur if a third party allows unauthorized access to any data you provide when accessing or shopping on the Upper Site. Our site uses industry standard SSL (Secure Sockets Layer) technology to encrypt personal information such as name, address and credit card information. 6.4. By purchasing any of our products, you specifically authorize us to transfer information (including any updates) from time to time or to obtain information about you from third parties, including, but not limited to, your debit or credit card number or credit cards to authenticate your identity, verify credit card, obtain an initial credit card authorization, and authorize individual purchase transactions. 7. PRICE POLICY 7.1. While we make every effort to ensure that all prices displayed on our site are accurate, sometimes errors may occur. If we discover an error in the price of the ordered product, we will contact you as soon as possible. You will be able to re-confirm the order at the correct price or cancel it. If we are unable to contact you, we will consider that your order for an incorrectly priced product is canceled. 8. PRODUCT AVAILABILITY 8.1. Once the item is sold out, it will be removed from the website as soon as possible and may no longer be available. Product prices from time to time can change. Items are subject to availability. Due to the delay between placing an order and accepting the order, the inventory position for specific goods may change. If the item you have ordered is no longer in stock before we accept the order, we will notify you as soon as possible and you will not be charged for out-of-stock items. 8.2. All items are subject to availability. 9. PROHIBITED CONTENT / ACTIVITY 9.1. Please carefully select the information you post on the Upper site that you provide to other users. You may not abuse the Upper Site. You will not: send or otherwise post unauthorized commercial communications (such as spam) to users; Do not upload viruses, trojans, worms, or other malicious code. corrupted data; you will not harm other users; You will not post hostile, threatening, pornographic or nudity content, graphic or gratuitous violence. you will not use the Upper Site to do anything illegal, deceptive, abusive or discriminatory. 9.2. We reserve the right, in our sole discretion, not to accept, edit or reject the publication of any content and to remove any content from the Upper Site, whether or not the content is expressly prohibited by these terms and conditions, or restricted at any time for any reason or no reason. or without prior notice, and without liability, suspend or terminate access to all or part of the Services. 9.3. Please remember these online terms: Upper advises you not to disclose any personal information about yourself or anyone else that could identify you, including, but not limited to: phone number, home address, business address, shipping address, or email address. Upper reserves the right to close user accounts if we believe that a user is using a proxy server's Internet Protocol (IP) address as a method to hide the use of multiple accounts or interfere with our services in any way. If you use multiple logins to disrupt the community, we may take action against you and close your accounts. By submitting any material to us, you automatically grant Upper, free of charge, the perpetual, exclusive right and license to use, modify, edit, adapt, publish, reuse, translate, distribute, execute and display all or part of such material worldwide and / or incorporate it in other works in any form, media or technology now known or later developed. You acknowledge that we have no obligation to publish any material you submit. By submitting materials to us, you agree to use the Upper Site in accordance with these Terms and the Site's Terms of Service. If you do not comply with these terms, you may receive an email informing you why your material has been rejected or edited. This email will also alert you that further action may be taken against your account or accounts. The action may include any content you post that is reviewed before you are allowed to go to the Site, or your ability to participate in any or all of the Upper Sites may be temporarily or permanently suspended. Upper reserves the right at any time and for any reason to edit or delete any material or to act against any user account. If you do not wish to grant Upper the above permission under these terms, please do not submit or share your information. 10. RESPONSIBILITY 10.1. Upper shall not be liable for any direct, special, incidental, consequential or incidental damages, including loss of profits or opportunities arising out of or in connection with the use of the materials on this website, or the operation of the product purchased through the site or other users. , even if Upper is aware of the possibility of such damage. 10.2. The Upper site may also contain links to other sites that are not owned by Upper. By activating any of these links, you will leave the Upper Site and we have no control over and will not be liable for any material on any site beyond our control. 10.3. You agree to reimburse us and our agents, employees and directors immediately upon request for all claims, liability, damages, costs and expenses, including legal fees, incurred in breach of these terms and conditions. 10.4. We may immediately terminate your use of your site if we believe that you have violated these terms and conditions. 11. COMMENTS AND COMPLAINTS Please contact us if you have any comments or complaints: info@upper.lv We will always try to resolve any objections as soon as possible. 12. GENERAL 12.1. We may change these terms and conditions at any time. If any of these terms and conditions is invalid or unenforceable, the remaining terms of these services will continue to apply in full. 12.2. We will not be liable to you for any delay or our liability arising from non-compliance with these terms and conditions if the delay or failure is for any reason beyond our control. 12.3. Upper reserves the right to modify, remove or change the services of this site and / or any page of this site at any time and without notice. 13. JOINT AGREEMENT These terms and conditions constitute the agreement of all parties and supersede all prior and contemporaneous agreements between you and Upper. Waiver of any provision of the Terms and Conditions will be effective only if signed in writing by the Upper Director. 14. SMS PERMITS By providing your phone number on the Upper website, you agree to receive promotional text messages (SMS) and MMS messages from our company. You can unsubscribe at any time by writing to us by email. 15. OUR DETAILS GM Enterprises SIA. Reg. No .: 40103965412 Legal address: Maskavas Street 222A-68, Riga, Latvia, LV-1019 Email: info@upper.lv Why Upper? We believe that a healthy posture is the first step towards wellness and conficence.